Five Year Strategic Plan Performance Measures
Over the last decade, Jefferson County has become a strong, service-oriented local government focused on making the area a successful, thriving community. This five year strategic plan is our promise to citizens. It provides transparency and accountability. Click here to view the entire plan.
Our plan has four main goals. Each goal has key initiatives and specific measurable objectives that are outlined below. Each department has their own strategic plan that will help them work toward achieving these goals. The dashboard below is how you can see how we are doing. We hope this brings a new level of transparency to our citizens.
Percent of Departments who implement Surveys by the end of 2022
100
6
Percent permits that are processed online vs in person by the end of 2026
50
53
Percent of registrations performed online by end of 2026
75
43
50
Percent of voters who register online vs mail or in person by end of 2026
85
82
83
Percent of tags renewed online vs in person by the end of 2026
40
33
31
By the end of 2021, complete the implementation of an efficient citizen app for problem reporting
100
70
Percent of Capital Projects with status reports published quarterly
100
67
By the end of 2026 reduce number of youths reentering program to 50%
50
46
58
Percent of directors who receive training in Continuous Improvement Principles by the end of 2021
100
94
Percent of Departments who identify and complete standardization of all their processes by end of 2021
75
0
Percent of multi-departmental processes that are audited and improved by end of 2021
90
0
Percent of Tenant Request Work Orders completed on schedule.
95
93
89
Percent of Scheduled Preventative Maintenance Work Orders completed per schedule
80
97
90
Percent of total miles of County Roads with "good" or higher inspection score by the end of 2026
85
61
57
Total number of miles paved annually
130
73
103
Number of Basin Hydraulic Models completed through 2026 vs number of Basin Hydraulic Models required for all basins
100
8
Complete implementation of Pavement Management System by end of 2021.
100
174
Percentage of compliance requirements meeting standard annually
100
100
99
Percent reduction of home sewer back-ups by the end of 2026
50
63
36
Percent reduction of wet-weather overflows by the end of 2026
67
53
-7
Percentage of inspections completed within one business day of the inspection request annually
90
96
94
Percentage of zoning, subdivision, and site plan applications, meeting standard targets for time to complete annually
90
42
Establish a demolition plan and program by end of 2021
100
100
Meet the HUD grant program timeliness test Annually
100
100
100
Percent of state negotiated performance goals met by employees of CAPTE program annually
80
0
80
Percent of individual job classes that meet diversity within one hire targets for gender annually
70
70
73
Percent of individual job classes that meet diversity targets for race annually
70
71
82
Percent of Employee participation in climate and culture survey during 2021
70
0
Percent of employees who receive and acknowledge employee handbook by the end of 2020
70
70
Percent of employees who receive overview of Employee portal which will house pertinent employee information and HR processes by the end of 2021
70
60
Percent of employees participating in required equity and inclusion training
80
88
83
Percent of cases received, investigated and resolved within 60 days of receipt
80
93
81
Comprehensive annual financial Report completed on time with an unqualified audit opinion or clean audit
100
0
Percent of grant expenditures meeting eligibility requirements (expect Audit by end 2022)
100
0
Annually maintain general fund balance at 50% of annual expenditures
50
142
94
By 2025 the Budget Stabilization, Catastrophic, and Uncertainty Reserve funds are increased to 16% of the general funds annual expenditures
16
22
11
By the end of 2022 a complete financial reporting web-site established for citizens
100
0
